Terms & Conditions
If you visit our website or take any service from UniShop, so following Terms & Conditions will be apply for you. If you are not agree with our terms & condition so we suggest you please don’t purchase or don’t take any service from UniShop.
A) Purchase any types of products from UniShop, you must need to register our website.
B) UniShop believe quality, so we always try to provide our best service for our customer. Therefore, unfortunately if you face any problem and if you feel that you need to contact us, so don’t hesitate to contact us through our Facebook page, email and direct phone contact.
C) If you want to buy any products from UniShop, so try to buy after reading products description, right uses of products. Any types of misunderstanding from your end, you will be responsible. UniShop will not be liable for your misunderstanding.
D) Don’t share your login ID & Password to others. Any types of misuse of your account access is strictly prohibited and liability is totally yours.
In our website, every product included product description in description section. We request to you read the product details carefully before order. If we receive any order from you, we sure that you have read the product description.
In our website, a default shipping charge is already set by us. Shipping charge might be change or increase if you add different products or more than one product in a single order. If any changes in shipping charge for different products or multiple product in a single order we must be notified you through message or phone call before shipping. If you agree to pay the changes shipping charge amount then we will process to shipped your order. If you have not agree to pay the changes shipping charge amount then we will cancel the order.
We will require shipping charge which product comes for warranty claim after 1 month use of the product.
We process all shipping through Reputed couriers. Shipping charge will vary from product to product and to confirm any order from UniShop you should pay us shipping charge as advance. After shipping the product to you, If you do not receive the product from courier, the shipping fee will not be refunded to you.
We may shipped allover Bangladesh if courier service available in delivery location. You must agree to collect the product from nearest courier delivery point. The estimated time of delivery for order 5-10 working days if available stock. Shipping might be delayed for Natural Disaster, National Crisis & due the unavailability of the product or delay for courier service delivery.
After confirmation any order we will send you the products via courier within 3 business days if available stock. Shipping charge and delivery time apply as per courier service policy. UniShop reserves the right to partial or completely cancel any order without any reason, without any notice.
প্রডাক্ট রিসিভ সতর্কতাঃ
প্রায়ই এটা শোনা যায় যে, অর্ডার করেছি ৫ টা কিন্তু পেয়েছি ২ টা। কিছু ফ্রড কাস্টমার আছে তারা অনেক সময় সঠিক মত পেলেও এটা বলে থাকে অথবা কুরিয়ারের কিছু অসৎ কমীরাও অনেক সময় অসদুপায় অবলম্বন করে থাকে অথবা হতে পারে প্যাকেজিং করার সময় সেলার ভুলে কম দিয়েছে। কোন ভাল প্রতিষ্ঠান ইচ্ছাকৃত কখনও এটা করবে না। ইউনিশপ এ বিষয়ে ০ “জিরো” টলারেন্স নীতি গ্রহন করেছে।
এ বিষয়ে ১০০% স্বচ্ছতার জন্য প্রত্যেক কাস্টমারকে কুরিয়ার থেকে প্রডাক্ট রিসিভ করার সময়ে প্যাকেট আনবক্সিং ভিডিও করার পরামর্শ দেয়া হচ্ছে। ভিডিও ব্যতীত প্রডাক্ট কম হয়েছে এমন কোন দাবী গ্রহনযোগ্য হবে না।
Before sending you any product, we take proper QC and while packaging we also record the video for future evidence. Therefore, if you got wrong product, dust product so you should inform us by an email at firstname.lastname@example.org or 01710-450910 by call or SMS as soon as possible and return the product within 3 days after delivery to our warehouse at UniShop, House #6, Road #04, Senpara Parbata Ln, Mirpur 10, Dhaka 1216.
To be eligible for a return, your item must be unused and in the same condition as it was when you received it. It must also be in the original packaging.
To accept your return request by UniShop, we require a receipt or other proof for ensure that you purchase the product from our website.
After receive the product we will check the product again and if found any problem so we will replace or exchange or refund you whatever is better for us.
We only replace or refund you items if we send you defective or damaged products. If it defective or damaged by you so we will not accept your return request.
We will not also accept your return request the certain reason:
- If you change your mind that you don’t need the products.
- Any item not in its original condition, is damaged, or is missing parts for reasons not due to our error.
- Any item that is returned more than 3 days after delivery.
After deliver the product to you, if you need to exchange the product so inform us. Depend on reason we may exchange the product.
In our website, There is a warranty facility from the supplier or manufacturer for any problem caused by the manufacture for some product. The product, that has this facility is written in the description of the product and the warranty period will be mention there. So we suggest you before order from UniShop please read the product description carefully.
We always provide active and good product to our customer. But we have not check those product which is packaged by manufacturer. In that case, if you receive any defective product you should return it to us. We will check then take action to serve you properly. Always, we give the highest value to our customers. Therefore we have some binding like product manufacturer or supplier support. So sometimes, we may take 7-30 days for serve you for defective product.
We can change our terms & conditions at any time without prior notice. To make sure you are aware of any changes, please review this policy periodically.
If you purchase any types of products and any service from UniShop it’s clear that you are agree with our all terms and condition.